Verify
Verify Decyfr
If you have been contacted by someone claiming to represent Decyfr, use this page to confirm that the communication is legitimate.
People who have already experienced fraud may be targeted again by individuals or organisations claiming to investigate or recover lost assets. Verify who you are dealing with before sharing sensitive information or making a payment.
Official Decyfr Details
Only use contact and company information published through Decyfr’s verified channels.
Official website
Official email domains
Office details
Head Office, Cape Town
Verify a Representative
If someone claims to represent Decyfr, submit the details below for confirmation.
Decyfr will confirm whether the person or contact details provided are associated with an authorised representative.
Verify the Person Contacting You
1.
Check the Email
Confirm that the address uses an official Decyfr domain listed on this page.
2.
Use Independent Contact Details
Do not rely only on telephone numbers, links or contact details supplied in the message you received.
3.
Contact Decyfr Directly
Use the verified details published on the official Decyfr website.
4.
Confirm the Representative
Ask Decyfr to verify the person and engagement before sharing sensitive information or making payment.
Decyfr Will Never Ask for These
Seed Phrases
Decyfr will never ask for your cryptocurrency wallet seed phrase.
Private Keys
Decyfr will never ask for private wallet keys.
Banking Passwords
Decyfr will never ask for online banking credentials.
Wallet Credentials
Decyfr will never ask for wallet passwords or login details.
Never pay to “release” assets
Decyfr will never ask you to send cryptocurrency to:
- Unlock recovered assets
- Release recovered funds
- Activate a recovery
- Make traced assets available for withdrawal
Tracing or investigating digital assets doesn’t require a cryptocurrency payment to release them.
If you receive a request like this, do not make the payment or provide the requested information. Verify the communication directly with Decyfr.
How Legitimate Decyfr Payments Work
Decyfr invoices and payment instructions will only be issued through verified company channels. If payment details change unexpectedly or you are asked to pay through a method not listed here, confirm the request directly with Decyfr before making payment.
Something Does Not Match?
If anything about a communication, invoice or representative feels inconsistent with the information published here, contact Decyfr before proceeding.